Professional Experience

Learning & Development and Instructional Design leadership across consulting and higher education. Experienced in enterprise enablement, blended learning (ILT / vILT / eLearning), LMS ecosystems, and ERP training (Workday, SAP).

Senior Solution Specialist (Training Lead)

Deloitte

Sep 2022 – Present

Lead enterprise learning strategy and instructional design for large-scale digital transformation and ERP implementation programs. Partner with cross-functional teams and stakeholders to deliver scalable learning solutions that support adoption, readiness, and performance outcomes.

Lead training strategy and delivery for ERP and digital transformation initiatives supporting organizational change
Design blended learning programs: instructor-led training (ILT), virtual ILT (vILT), eLearning, microlearning, and job aids
Manage cross-functional teams of instructional designers, media developers, and subject matter experts (SMEs)
Develop Workday and SAP training curricula aligned to role-based workflows and business processes
Partner with stakeholders to align learning objectives with performance goals; support evaluation and continuous improvement
Apply learning science strategies (practice-first design, scaffolding, worked examples) to improve retention and transfer

Keywords: Learning Strategy, Instructional Design, LXD, ILT, vILT, eLearning, ERP Enablement, Workday, SAP, Change Enablement, Stakeholder Management

Associate Director, eLearning Pedagogy

Villanova University

Aug 2017 – Sep 2022

Directed initiatives to strengthen online and hybrid learning quality across multiple schools. Led faculty development, learning design consultation, and adoption of learning technologies to improve learner engagement and course effectiveness.

Designed and facilitated faculty development programs on instructional design, assessment, and learning technologies
Consulted with academic leaders and faculty to implement evidence-based course design standards and templates
Supported LMS and digital learning tool adoption; promoted effective online and blended teaching practices
Partnered with stakeholders to improve learning experiences using learner feedback and course quality indicators
Developed scalable resources for course design, accessibility, and learner engagement strategies

Keywords: Faculty Development, Online Learning, Blended Learning, LMS, Course Design, Learning Analytics, Accessibility, Pedagogy

Instructional Designer

Virginia Tech

Sep 2015 – Aug 2017

Partnered with faculty and SMEs to design and develop online and hybrid courses. Produced multimedia learning assets and assessments aligned with learning objectives and outcomes.

Designed and developed technology-enhanced courses and learning modules aligned to measurable objectives
Created multimedia learning materials and assessments to support engagement and mastery
Provided instructional design consultation and training for faculty implementing online teaching strategies
Supported cross-department collaboration to promote instructional innovation and course quality

Keywords: Instructional Design, Online Learning, Course Development, Multimedia Learning, Assessment, Faculty Consultation

Assistant Professor & Assistant Dean

Yantai University

Sep 2013 – Oct 2015

Taught and led initiatives in instructional technology and communication, while supporting academic administration, program planning, and faculty development.

Taught undergraduate and graduate courses in instructional technology and English communication
Led professional development programs helping faculty adopt active learning and educational technology
Supported academic initiatives including program planning, budgeting coordination, and research support

Keywords: Teaching, Faculty Enablement, Program Leadership, Instructional Technology, Curriculum Development

Instructional Designer

Montclair State University

Apr 2012 – Sep 2013

Designed professional development and consulted on online/blended course design, assessment strategies, and effective use of LMS and digital learning tools.

Designed and implemented professional development programs for online and blended teaching
Consulted with faculty on course design, assessment strategies, and use of digital learning technologies
Supported institutional adoption of learning platforms and course quality improvement initiatives

Keywords: Professional Development, LMS, Course Design, Assessment, Instructional Consultation